Security personnel serve the vital role of keeping your staff and facility safe. There are a few simple things you can do keep them operating at peak performance. Many of things that apply security personnel also apply to most employees:
- Show up on time
- Uniform clean and pressed
- Adheres to policies and procedures
- Write detailed reports
Your security guards should be equipped with post orders, which are basically a detailed set of instructions pertaining to their duties. This will range from place to place, but would typically involve things like checking entrances and exits as well as keeping a log of visitors to the facility. These post duties should be accomplished during every shift and a detailed report showing the outcomes of these tasks should be turned in at the end of the shift.
It is important that your security team knows the local laws in your area. Each state, and sometimes county, may have different laws and regulations about detainment, force, and searching. Unfortunately, if these laws are not well known and comprehended, the result could be litigious action.
Your security personnel should keep a clean space be guard house or modular security building. This space should be cleaned and well managed as well as it serves as viewpoint to keep a watchful eye on the property.