Step 1 – Design
We offer several types of wall systems to suit almost any need. Please review the product selector guide to determine the product that you would like us to quote. We have provided a graph planning worksheet to help you design your building. Simply, fill it out completely and fax it to our office. If you need help designing your project, our design staff will be more than happy to assist you.
Step 2 – Quote
Once we receive all of the necessary information, we will quote your project, usually within 24 hours. Some specialty items may require a longer period of time to get a price quote.
Step 3 – Order
It is our goal to make ordering as easy as possible. Simply follow these steps:
1. Forward your Purchase Order to begin approval drawings.
2. Once you have reviewed the drawings forward the following information:
- The signed approval drawing
- Precise “Ship To” address
- Color choice
We will provide California engineered stamped calculation for any state as ordered. Our engineering department may require additional address and other information to complete the permit package
Step 4 – Status
Our normal lead time is 3-4 weeks. Rush orders are available at an additional charge. Please contact our office for more information. We track your order on a daily basis on a computerized streamlined tracking system, feel free to call our inside representative to check the status. We will need your name and our Job No. which can be found on the approval drawings.
Step 5 – Shipping
You will be contacted when your order is completed. If we handle the freight, we will make sure your order gets there safely and on-time. We always ship additional materials in case of freight damage. However, if there are any damaged materials when you receive the freight, please contact us and let us know immediately so we can ship any necessary replacement components.
Step 6 – Installation
If you ordered our installation service, our Installation Manager will contact you to schedule a date. This may be made at least 2 weeks prior to the installation so we can schedule any necessary travel arrangements.
Last Step – Approval
Our installation crew will go through and explain the features of the new investment. We will provide all warranty information and if appropriate, our crew will ask for a letter of reference. Last but not least, we will make sure that the job site is left safe and clean.